FAQ’S
Please let us know if you have a question not covered below.
Frequently Asked Questions?
Yes, we prefer to tailor Nautical Insight’s Technology Suite to your company and it’s employees. The dashboards were designed for each user based off of their positions within the company, but we realize that you have become accustomed to layouts of previous software. A custom tailored interface offers many benefits, mainly less downtown for training. Allowing all users to start engaging with Nautical Insight from day one.
Yes, we offer established API connections with 3rd party vendors such as QuickBooks, Authorize.net, Stripe, and other well-known software providers. If the 3rd party vendor isn’t on our API list, we can customize a connection that’s comfortable for that vendor. We feel that our technology should fit your needs and provide technology solutions to match any digital need.
Yes, you can easily manage multiple locations with all insight being sent and shared from your corporate headquarters.
Our tech support team is ready to help with any issues you may experience while working within the suite. At the bottom of the side menu bar is a link to submit tech support queries. We also offer chat, email, and an 800 number to help you resolve any issues as they happen.
No, customers and other non-staff members are only able to see what you give them permission to see. You have the ability to share files, invoices, proposals or any other information related to them by selecting yes when prompted.
A non staff member is a feature in Nautical Insight that allows you to have a user, like a contract worker, that is not a regular employee of the company. Users that would fit this criteria include:
- Suppliers
- Consultants
- Advertising Agencies
- Accounting Auditors
Or any other outside contracted individuals or firms that your company hires to complete internal tasks, but aren’t full-time employees of the company.
Products and inventory are automatically subtracted from the quantity on-hand after an invoice created and shipping has finalized. If it’s a transfer between locations, that item is automatically transferred internally to the specified destination. Then added to it’s new home if the transfer is internal. If the item is sold, retired or other non-internal transfer the details are logged and tallied accordingly.
Inclusive tax method means that tax is already included in the price. Exclusive tax method means that tax is not included in the price and should be calculated/added separately.
Example:
product price $100 and tax of 10{76ce41908771e63d1953f2769785ad7021f0b3c140cc14edc70edb6556482dc4}
- The inclusive tax method: price is $90.91 and the tax amount is $9.09 = $100 (total price with tax)
- The exclusive tax method: price $100 and Tax amount: 10{76ce41908771e63d1953f2769785ad7021f0b3c140cc14edc70edb6556482dc4} = 110 (total price with tax)
Product level discount will be applied on the product price before any tax calculation. i.e, Product Price – Product Discount + Product Tax (product tax calculated on Product Price – Product Discount)
Order level discount will be applied on the order total (total + product price) before any order tax calculation. i.e, Order Total – Order Discount + Order Tax (order tax calculated on Order Total – Order Discount)